Listening to the views and opinions of our residents is very important to us and our 2023/2024 survey is a chance to tell us what you think about your home and the services that we provide. We will use the information we collect to shape the services we provide to you in the future.
We’ve asked an independent research company called ARP Research to carry out the survey on our behalf. Anything that you say on the survey is confidential, which means that it will not be possible for any person or address to be identified from the eventual survey findings.
If you would like any assistance in completing this questionnaire please call the ARP Research customer helpline on 0800 020 9564. If you have any questions or concerns about this survey, you can also contact Barking and Dagenham Direct on 020 8215 3000 who will be happy to help you.