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2024 Survey

As part of our commitment to taking your views into account, we are carrying out a survey of all our tenants to find out how satisfied you are with your home and the services you receive from us. This important information will be used to help us improve our services in the future and we would very much appreciate your help with this.

Your answers will help the Council to improve, guided by a better understanding of how you feel about your homes, neighbourhoods, and the services you use. The Council will use your feedback to calculate and publish annual Tenant Satisfaction Measures which will be submitted to the Regulator of Social Housing.

By taking only a few minutes to complete the survey you can enter the free prize draw, where three lucky tenants will win Love2Shop vouchers worth £250, £150 or £100

For any technical difficulties please contact support@arp-research.co.ukIf you have any other questions you can contact ARP Research on 0800 020 9564, or alternatively you can speak to the Tenant Engagement team at Tendring District Council on 01255 686690.

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If you already have a code, such as from a postal survey, enter it below and click continue.

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For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

We have provided your contact details to an independent company called ARP Research to carry out this survey on our behalf in line with data protection rules (GDPR) and the Market Research Society Code of Conduct. Anything you tell ARP Research is completely confidential which means that, however you take part, your answers will be separated from your identity. In addition, your details will only be used for this survey and will be stored for no longer than necessary. For more detail please click here.

For further information about how Tendring District Council process your data please click here.

 
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