You have completed 0% of this survey
Tenant Satisfaction Survey

As our tenant, we would love to hear what you think about your home, the area in which you live and the services we provide.

Your views are extremely important to us so we can use your feedback to make changes to the services you receive in future. This is part of the new annual Tenant Satisfaction Measures that the government has just introduced. We will publish annually the results from the survey as part of a core set of performance measures.

By taking only five minutes to complete the survey you can enter the prize draw, where four lucky people will win £100 each in shopping vouchers!

If you have any questions or concerns about this survey or would like the survey in a different format, please contact us by email at or call us on 0800 111 4484. who will be happy to help you. Please don’t use the survey to report anything to us as we won’t able to log it.

For any technical difficulties please contact


If you already have a code, enter it below and click continue.


For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

We have provided your contact details to an independent company called ARP Research to carry out this survey on our behalf in line with data protection rules (GDPR) and the Market Research Society Code of Conduct. Anything you tell ARP Research is completely confidential which means that, however you take part, your answers will be separated from your identity. In addition, your details will only be used for this survey and will be stored for no longer than necessary. For more detail please click here.