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Tenant Survey

Isle of Anglesey County Council Housing Services doesn’t just want to be good at Customer Service, we want to be excellent. We want to put our customers at the heart of what we do and the services that we deliver.

We are encouraging all tenants to get involved and have their say by completing this survey. The results allow us to understand how tenants feel about the service we provide, how this has changed since the last survey, and in turn will help us to identify how and where our service needs to improve in the future. The results will also be sent to the Welsh Government to be compared on their website with other landlords in Wales.

As a thank you, all completed surveys will automatically be entered into a free prize draw to win one of three prizes of £200 in vouchers!

If you have any questions or concerns about this survey, or need a copy in an alternative format, please contact the Council on 01248 750057. Thank you for taking part, and good luck in the prize draw!


If you already have a code, such as from a postal survey, enter it below and click continue.


For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

We have provided your contact details to an independent company called ARP Research to carry out this survey on our behalf in line with data protection rules (GDPR) and the Market Research Society Code of Conduct. Anything you tell ARP Research is completely confidential which means that, however you take part, your answers will be separated from your identity. In addition, your details will only be used for this survey and will be stored for no longer than necessary. For more detail please click here.