Your views are really important to us and our 2017 survey is a chance to tell us what you think about your home and the services that we provide. We will use the results of this survey to compare with our results last year as we work to improve our services. We will also review our performance against other landlords, but most importantly continue to use your views and feedback to develop.

By completing the survey you can enter the free prize draw, with a chance of winning up to £150 in shopping vouchers.

We’ve asked an independent research company called ARP Research to carry out a survey on our behalf. Anything that you say on the survey is confidential. The information you provide will not be linked with your name, unless you want it to be and will be treated and stored completely confidentially according to the Data Protection Act 1998.

If you have any questions or concerns about this survey, or need a copy in an alternative format, please contact Customer Services on 0300 303 1717.

Thank you for taking part and good luck in the prize draw!

  • It won't take long to complete the survey. Don't worry about taking too long on each question, as your immediate answer is fine
  • Some questions require an answer before you can continue to the next section
  • You can pause the survey to resume at a later time - just use the button at the bottom of any page

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