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2022 Survey

Your views are really important to us and this is your chance to tell us what you think of the home and services you receive. We are running this survey to help us understand your opinions, and what you would like to see us do in the future.

By completing the survey you can enter the free prize draw, with a chance to win £50 in Amazon vouchers!

If you have any questions or concerns about this survey please call us on 0845 600 6400.

Thank you for taking part and good luck in the prize draw!


If you already have a code, such as from a postal survey, enter it below and click continue.


For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

We have provided your contact details to an independent company called ARP Research to carry out this survey on our behalf in line with data protection rules (GDPR) and the Market Research Society Code of Conduct. Anything you tell ARP Research is completely confidential which means that, however you take part, your answers will be separated from your identity. In addition, your details will only be used for this survey and will be stored for no longer than necessary. For more detail please click here.