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Tenant Survey

Listening to your views really important to us and our 2021 survey is a chance to tell us what you think about your home and the services that Brighton & Hove City Council provides as your landlord. We will use the results to compare with our results from the last survey in 2019 as we work to improve our services.

By completing the survey you can enter the free prize draw, 3 chances to win a £20 Love2Shop voucher.

If you have any questions or concerns about this survey, please email


If you already have a code, such as from a postal survey, enter it below and click continue.


For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

We have provided your contact details to an independent company called ARP Research to carry out this survey on our behalf in line with data protection rules (GDPR) and the Market Research Society Code of Conduct. Anything you tell ARP Research is completely confidential which means that, however you take part, your answers will be separated from your identity. In addition, your details will only be used for this survey and will be stored for no longer than necessary. For more detail please click here.