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Satisfaction Survey

Your views are really important to us and our 2021 survey is a chance to tell us what you think of the services we provide. It has been a difficult year, and we are keen to know how we have done, and what we should be thinking about as we all move into the Covid recovery period.

We would very much appreciate your help. By completing the survey you will automatically be entered into the free prize draw, with a chance of winning up to £100 in shopping vouchers.

The survey is being carried out on behalf of Southway Housing Trust by an independent specialist called ARP Research Limited. Your answers are confidential. The information you provide will not be linked with your name, unless you want it to be

If you have any questions or concerns about this survey, please ring Southway on 0161 448 4200 and we will be happy to help you.


If you already have a code, such as from a postal survey, enter it below and click continue.


For everyone else, enter an email below and click continue to login. You will also get a copy of your code emailed to you.

The survey is being carried out on the behalf of Southway by an independent specialist called ARP Research according to the Market Research Society Code of Conduct. The survey is confidential, which means that once processed your answers will not be linked with your identity without your consent and will be treated and stored according to the General Data Protection Regulation (GDPR). We do not use any of the information you provide for direct marketing or other non-research activities. For more detail please click here.